Reference

Privacy Policy for your lotari account

Your lotari account links lobby access, wallet checks and local payment choices such as UPI, Paytm, PhonePe and Google Pay, so this Privacy Policy explains how those data…

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How India account data is handled

lotari Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We collect only data needed to run your account, confirm access, process wallet activity and answer privacy requests. This can include your name, mobile number, email, login records, device signals, cookie choices and payment references from UPI, Paytm, PhonePe or Google Pay. Where verification is required,

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we may ask for documents that match the account you control, and we keep those records for legal duties, fraud checks and dispute handling. We share data only with service partners that help with hosting, security, wallet processing, analytics or customer care, and they must handle
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it under our instructions. Access to the lobby and account services depends on local law and is available where local law permits. You can ask us to correct, export or delete eligible data; some records may need to remain for tax, security or transaction reasons.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Contact us about privacy choices

Privacy questions need a clear route, not a maze. Use the contact options below when you want to update account data, ask how a wallet record is stored, report an unusual login…

Privacy email Send a message from the email linked to your account with the subject line Privacy request. Include your mobile number only if it helps us find the record; never send passwords or full payment credentials.

Live chat handoff If you contact chat while signed in, ask for privacy help and our care team can create a case. We may ask one or two account checks before discussing wallet or login data.

Account message When email is not convenient, use the message area inside your account. It keeps your request tied to the same profile, which reduces repeated questions and helps us track the response.

POLICY PRACTICE

How we manage privacy requests

Our policy work is practical. We map each type of account data to a purpose, keep access limited to staff and partners who need it, and log changes…

Data we collect

We collect account data you provide, plus login, device and session signals created when you use the site.

Wallet records

UPI, Paytm, PhonePe and Google Pay records may include transaction reference IDs, status updates and timestamps.

Cookie choices

Cookies help keep you signed in, remember language choices and measure page errors.

Security checks

We use access controls, encryption in transit and internal case logs to reduce unauthorised access.

Retention periods

Some data is deleted when it is no longer needed; some must stay longer for transaction, tax, fraud or dispute…

Change requests

Ask us to correct data that is wrong, share a copy where available, or delete eligible records.

Privacy Policy questions for India

These answers focus only on Privacy Policy points for your lotari account in India. They explain what we collect, why wallet references matter, how cookies work, and how to contact us when you want access, correction or deletion. If your question involves eligibility or account access, the answer also depends on local law and applies only where local law permits. Keep your registered email active.

We collect the data needed to create and protect your account: name, mobile number, email, sign-in records, device signals and, where needed, verification data. Wallet activity adds payment references from UPI, Paytm, PhonePe or Google Pay.

We store transaction reference IDs, status and timestamps so your wallet balance can be checked, disputes can be traced and privacy requests can be answered. We do not ask you to share your UPI PIN or wallet password.

Yes. Contact us from your registered email or signed-in account message and ask for a data copy. We may verify account control first, then provide eligible records or explain why some cannot be shared.

Send the correction request through a contact path linked to your account. Tell us which field is wrong and what it should show. We may ask for proof before changing sensitive details.

Cookies mainly support sign-in, language choices, security checks and page error measurement. Some service partners may set cookies for those purposes. You can clear or block cookies through your browser settings.

Retention depends on the record. Account, wallet, security and dispute records may have different periods because laws, tax duties and fraud checks differ. When data is no longer needed, we delete or anonymise it.

You can ask us to delete eligible records after we verify account control. Some transaction, tax, fraud or security records may remain for required periods, and we will tell you the reason in plain language.

Privacy Policy for your lotari account

Contact us about privacy choices

How we manage privacy requests

Data we collect

Wallet records

Cookie choices

Security checks

Retention periods

Change requests

Privacy Policy questions for India

01 What data do you collect when I open an account?

02 Why do you store UPI or Paytm records?

03 Can I ask for a copy of my data?

04 How can I correct wrong account data?

05 Do cookies track me outside the site?

06 How long do you keep my data?

07 Can I get data deleted?

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